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Can you download a switch game if you lost the cartridge? In both cases, I was forced to save up and buy the games again. I’ve lost and damaged physical Switch games. If you want a digital copy of the game, you’ll have to buy it separately.
#Nintendo switch eshop refund for free#
Can you get a digital copy of a game you already own on switch? (Conclusion)Ĭan you get a digital copy of a game you already own on Switch?īuying a physical Nintendo Switch game doesn’t mean you can download that same game in digital format for free from the Nintendo Store.Do Switch games run better digital or physical?.What’s the difference between physical and digital Nintendo Switch games?.Can you trade in physical Switch games for digital ones?.Can you download a switch game if you lost the cartridge?.Can you get a digital copy of a game you already own on Switch?.This entire process and system shouldn’t exist, and I wouldn’t be surprised if this happens a lot. Don’t be a jerk, but don’t let Nintendo swindle you out of your money. If you happen to get double-charged like I did, talk to customer support and bother them until they give you your money back. Nintendo is clearly strict about giving refunds, even to those who clearly need one. My fellow readers, warn your family members to turn off auto-renewal.
This is one of the most consumer-unfriendly things I’ve encountered with Nintendo’s services. Nintendo, you can't blatantly double-charge people then blame them for not turning off a feature that should have been automatically disabled. However, within minutes, whatever I was charged ended up as credits in my Nintendo account. After a few moments, the agent drafted a text stating that they would forward my incident to an administration group to see if anything could be done and that they’d email me within the next one to two business days.
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I explained that to them, and suggested the alternative of giving me a refund in eShop coins.Īfter all of that effort, they budged and asked me for my email and console’s serial number. Then they attempted to offer me two additional months of the additional membership, which is pointless given that the account in question was in a family plan and two months free is nowhere near being worth the $20 I was charged. However, I continued to press the agent over this issue until they finally said they'd see what they could do. The agent then tried to explain to me that joining a family membership doesn’t end an individual membership, “which is how you can have two different types of Nintendo Switch Online memberships at the same time.” They continued to re-explain how this happened to me and wormed out of giving me any compensation, even though consumers can't buy individual memberships while in a family membership.
You need to turn off automatic renewal otherwise Nintendo will double charge you when you join a family plan with the same service. I explained the situation to the representative who replied, “there is no automatic way to remove a Nintendo Switch Online’s automatic renewal, even if joining a family group that has a family membership.” This was already a red flag because that means, whether intentional or not, this is how the system was designed. What happens when you’re double-charged for Nintendo Switch Online? Here’s what happened when I contacted Nintendo customer support. We, therefore, assumed this auto-renewal must be a mistake. For context, you can’t purchase an individual membership while you’re in a family membership because you get all of the same benefits, so the eShop won’t let you. I added my fiancée to a family subscription, but auto-renewal for her individual subscription was still turned on, and so we got charged a yearly subscription ($20) despite her being in the family membership.
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